Privacy Policy

Information We Collect

When you engage with our drawing fundamentals platform, we accumulate various kinds of data to tailor your learning journey and enhance our services.

Personal Information

We gather details you provide directly, such as when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages sent via our contact forms. When you enroll in our drawing courses, we also collect details about your artistic background and learning goals.

Usage Data

We automatically collect information about how you use our website and learning platform. This includes pages visited, time spent in different sections, completed drawing exercises, and technical information like your IP address, browser type, and device data.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve your browsing experience, remember preferences, and analyze performance. You can manage cookie preferences through your browser settings.

• Essential cookies for website functionality
• Analytics cookies to understand how users interact
• Preference cookies to remember your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal information enables us to deliver high-quality educational content and to run our drawing platform efficiently. We are devoted to handling your data responsibly and solely for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization helps create more effective pathways for developing your drawing fundamentals.

Communication and Support

Your contact details allow us to respond to inquiries, provide important course updates, and offer technical support when needed. If you’ve subscribed, we may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements.

Platform Improvement

Usage data helps us determine which drawing exercises are most helpful, identify areas where learners struggle, and create new content addressing common challenges. This analysis is performed in aggregate to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and treat privacy as a core consideration in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who assist with platform operation, payments, email communications, and customer support. These providers access only the information necessary for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If GroveCopperRipple undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We would inform you via email and explain any changes to how your data is managed.

Legal Requirements

We may disclose your information when required by law, a court order, or government request. This includes situations involving potential safety threats, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under privacy laws, including PIPEDA (the Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal data.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal information, and we will comply unless we have legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential communications about your account and course enrollment.

Cookie Management

Most browsers let you manage cookies through their settings. You can accept all cookies, reject certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect website functionality.

Data Security and Retention

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. Account details are typically retained for three years after closure, while course progress data may be stored for up to seven years for educational record purposes.

International Transfers

Although our primary operations are in Canada, some service providers may process data in other countries. We ensure adequate protections through contractual safeguards and compliance with Canadian privacy law requirements for cross-border transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child's information, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've collected from their child, request its deletion, and withhold future collection or use of their child's data. We provide clear mechanisms for parents to exercise these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. We will inform you of significant changes via email or prominent notices on our website.

Minor changes may be posted without individual notice, so please review this policy regularly. The "Last Updated" date at the top indicates the most recent changes.

Your continued use of our platform after policy updates indicates your acceptance of the revised terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.